Small claims can be filed online without completing court forms manually or navigating the court process alone. CaseCraft AI guides users through each stage of preparing and submitting a claim in a structured and compliant way.
Eligibility for a Small Claim
A claim must generally:
Be for £10,000 or less (England & Wales)
Relate to a civil dispute such as unpaid invoices, faulty goods, poor services, refunds, or contract issues
Be supported by basic evidence (for example invoices, contracts, messages, or receipts)
CaseCraft AI helps assess whether a dispute is suitable for the small claims process before proceeding.
How the Process Works with CaseCraft AI
1. Create an account
You start by registering on the CaseCraft AI platform and opening a new case online.
2. Provide case details
You explain what happened using guided questions.
You can upload relevant documents, such as invoices, agreements, or correspondence.
3. Claim preparation
Based on the information provided, the platform:
Structures the claim details clearly
Prepares the legal wording required for a small claim
Calculates the claim amount and applicable court fee
4. Identity (KYC) verification
Before a claim can proceed, identity verification is required.
This step confirms:
The claimant’s identity
That the claim is being submitted by a real, identifiable person
KYC verification is a standard requirement to ensure compliance and reduce fraudulent or duplicate claims.
5. Review and confirmation
Before submission, you can review all claim details to ensure accuracy.
6. Claim submission
Once confirmed, the claim is submitted through the appropriate court process.
The defendant is notified and given a set period to respond.
7. If the claim is disputed
If the defendant responds or disputes the claim, CaseCraft AI explains:
What the response means
What steps may be required next
What to expect if the case proceeds further
Summary
CaseCraft AI is designed to make filing a small claim online clearer and more structured.